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Mark Vakos

3 years ago

Over all it was a nice stay. A huge problems was ...

Over all it was a nice stay. A huge problems was that there was a charge on our bill at checkout for the New Years Eve event that I had canceled in person, WITH OVER $500 GRATUITY added to the event that I did not attend. Attempted theft plain and simple. Luckily I had a photo of the hand written note that the man at the hosts desk had written because I didn't trust that it would be done. Your front desk was great, once I showed my "proof" and removed the charge. I have an extremely bitter taste in my mouth over it still.

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