Vianca Medina

Review of belly q / urban belly

The director of operations, went out of her to rec...

The director of operations, went out of her to rectify the incident, this one experience does not reflect on the establishment as a whole but on a single employee. I look forward to going back to Urbanbelly and having a great experience like I have in the past. Thank you!

My order was wrong. I ordered phat rice bowl and instead I received a kids chicken and rice. I asked for a hot tea and they didn t have any so then I was refunded. I wasn t even given my receipt. I was charged for a phat rice bowl. This it the worst experience I ve ever had and when I asked for a receipt the manager just brushed me off. My order was completely wrong. I would really like it if someone could get back to me for a refund. The manager was rude to me. I m extremely disappointed. This was a horrid experience.