Terrible customer service.

Terrible customer service.

Bought a home gym, found out some parts were asymmetrical and some moving parts were banging into each other. Sent details and photos to customer support and they didn't solve anything.

Klika dragged their feet for weeks and didn't send out anyone to fix the problem. They offered a refund, which would mean I'd have to disassemble a home gym that took 6 hours to assemble and ship back 70 kg of parts at my expense.

Do not buy from Klika, unconscionable business practices that contravene consumer guarantees.