Dana Goodlett

Review of Family Medicine Clinic Morsani...

Professionalism is lacking:

Professionalism is lacking:

1. The general Doctor did not explain my medical results throughly enough, but instead directed me to YouTube to learn how to read medical chart!
2. I felt like I was on a constant customer help-line call, with all my questions being met with "I don't know"s and endless referrals to someone else.
3. They had me wait an hour & 1/2 past my appointment time to be seen.
4. Communication between departments is poor.

I came here for a general check up and referral for a holter monitor. While I'm not an expert in medical center proceedings, these should have been fairly straight forward concerns. Not to generalize to all staff here, but most I encountered were unhelpful and interacted with me on a shallow level. Overall, the process has been frustrating and I will not return myself nor recommend this medical center to anyone else.