A few weeks ago the machines were taking money off...

A few weeks ago the machines were taking money off of my card and not starting the washer. I ended up calling Coinamatic and speaking to someone and then I was guided to restart the machines. The restart did help, it took the money off of my card and turned the machine on.

I then asked for a refund and it was promptly returned to my card within minutes. I had to do this process twice that day. Customer service was great. Restarting the machines was annoying but the standard "have you tried turning it off and on again?" was the solution.