Not sure what happened to this place. They used to...

Not sure what happened to this place. They used to be great and my go to for all things home repair. Spent thousands of dollars with them previously. In fact, we were saving up cash so they could do our roof replacement in 5 years.

But recently, I've been trying to have them give me an estimate on a door replacement. They had me wait for two weeks before someone would come out to take a look, while I was getting a roof tune up. Since then its been almost 4 weeks and I havent heard a thing. I've called twice and they tell me I should get an e-mail. Never did. I just called back and the woman that answered the phone told me she couldn't give me an answer regarding what the hold up was because "she will have someone from the office call me back". NO! No more of that. Ive waited long enough. Im taking my money elsewhere. You've lost a customer, Arocon. Too bad because you were previously so good.

Update 6/19/18--I've changed my review from 1 star to 4 stars to reflect the previous good work they've done for me but also to account for the delay and run around regarding the estimate described above. After they responded to my initial one-star review, I decided to give them one more chance and call them again. I finally got an estimate from them. If you decide to hire them, they will do good work for you, they've previously done so for me. Hopefully they get the backlog cleared out soon so that they can be more responsive to requests for estimates.