Bernardo Alaimo

Review of Plaza Ford Inc

Worst service department and dealership I have eve...

Worst service department and dealership I have ever dealt with. When they answer the phone they say hello. Dont say who they are or what business. Walked into showroom to look at an explorer. Not one sales person come up to see how I was doing. I have had to take my fusion up 3 times to get the lumbar support fixed and its still not fixed. First time was a diagnosis. Next time they were supposed to fix but the part they replaced didn't work. Set another appointment to take back up. Go up again and they have a order a new part that should have already been ordered since the last time they tried to fix it. Now I gotta take it back again.