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Rafi Ahmed

3 years ago

Avoid this agency at all costs. They say one thing...

Avoid this agency at all costs. They say one thing and do another.
Had arranged a viewing urgently with an eye to filling an application immediately after the viewing, as was told this is their "policy" (otherwise I was happy to fill an application without viewing as I had previously lived in the same building). Then twice the viewing was rescheduled at the last minute as they "don't do viewings other than a Tuesday or Thursday", and in the end, a day before my viewing, I received a text message cancellation, stating the property was suddenly no longer available! Very unreliable and no consistency or honesty in their approach, leaving me very disappointed. Over the phone, staff were very unsupportive and unhelpful. They are very disorganised with little care or protection for tenants.

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