I waited awhile before I decided what my review wo...

I waited awhile before I decided what my review would be. The only reason I decided not a one star because the other employees not involved where nice and my sales guy you could tell her tried... I want to start off by saying I have pretty good credit and I had a 2,500 down payment and a 2011 v6 accord with lower miles and in great condition I was trading in. I wish I would have done more research before I went here but I didn't really know what to expect.

So I got in here and I'm young so I felt like I was ignored a bit at first.. But I eventually got help and they tried showing me used cars etc.. I said no I'm here for the new mustang. It seemed like they all kind of chuckled at me etc. So expect that. But anyways I test drove it and asked could I drive it for a day or so to make sure I loved it (5 year commitment) they didnt want to but eventually said yes...I bought the car which they tried to say I needed more down and that the could only give me 6,000 for my Honda. I was confused because I knew my hondas blue book value was at 18,000 at the time. And 2,500 was a lot to put down... my credit was right at 700 or it may have been right under so I was really not understanding, my car I had I had payed off early no missed payments...

After getting frustrated the guy tried to go behind my back and talk my husband into making me get a ford escape. my husband told the guy she loves her honda the only way she's giving that up is for the mustang.

The sales guy seemed frustrated , eventually we left and I got a phone call they would take the 2,500 down and they would talk about the honda.
They said they could still only do 6,000 for the honda because the check engine light came on I called bs but they showed me . I knew someone had to have done something to it. I was pretty pissed. I think I ended up getting 6,000 for it in trade in. Smh

OK so I come back 2days later because the part where u step in the car was popped out. When I pulled in some service guy started yelling at me saying I didn't have an appt. But I had just talked to the body man on the phone who told me you pull in. I can't remeber what he said but it turned into a yelling match. In the end he tried saying sorry but I was to upset to accept it.

lastly they don't give u a very long warranty , there was 1 free oil change and no free inspections. I came in because of an issue with the tire 4 days after purchase and they tried to charge me for a plug but I had literally only driving the car 100 miles including the test drive for two days before I bought it..she said there was a small leak and I must have done something but the funny thing was the tire was low on air the whole time and I mentioned how does a brand new car have a low air his response on sometimes they come in like that....

Anyway I went to hall ford to get an oil change after this. They are AWESOME I WISH I WOULD HAVE BOUGHT FROM THEM. They gave me a free inspection while I was there for no reason . they called me back to see how my car was after my oil change etc. So they will be my recommendation if your lookong for a ford dealer otherwise be careful messing around with Bowditch.