Sam Masterson

Review of The Trafalgar Hotel

I recently stayed at The Trafalgar St. James with ...

I recently stayed at The Trafalgar St. James with my boyfriend for a few days at the end of June. The morning of our checkout I realized I had forgotten an expensive new coat at the restaurant I had eaten at the night before. We had to catch a train at 11 am to Amsterdam and the restaurant would not open until noon. As a last ditch effort, I asked the hotel concierge if there was any advice on what I should do. Without hesitation, he took down my information and the information on the restaurant and said he would try and track it down. No less than a week later he had driven to the restaurant personally and confirmed the brand of my coat and put in storage at the hotel until I gave him an address to ship it to. My coat arrived at my home in the US before I even got back from my trip. This kind of service was beyond anything I could have imagined.

On top of that remarkable effort on their behalf, the breakfast was beautiful and delicious, the rooftop bar had spectacular views, the newly renovated bar in the lobby was stunning, and the rooms were magnificent. Whenever I am lucky enough to visit London again I will without a doubt be staying at The Trafalgar St. James. I am also going to recommend this hotel to anyone who is going to London in the near future.