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Sam Othman

3 years ago

What a joke. i travel a lot for work. I checked in...

What a joke. i travel a lot for work. I checked in on a Monday and renovation was in progress of 3rd floor of hotel. I went up to my room on the fourth floor to discover minimal water pressure and lukewarm shower water. Over the next 1.5 days I stopped at the front desk on FOUR occasions to get them to figure out what was going on or move my rooms. No response from anyone. Finally at checkout I was able to talk to manager who laughed and asked what she wanted her to do; since "there was nothing she could do". What a joke. In addition this renovation started at 6am every morning. Never staying here again.

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