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Louise Tuck

4 years ago

My claim with Carpenters took two years to resolve...

My claim with Carpenters took two years to resolve. Despite the case handler changing a few times, I didn t have to chase them about the case, they continued working on it. The other party denied liability but Carpenters still achieved a successful outcome, with liability accepted and a reasonable compensation offer made. The staff working on my case were always polite, professional, and clear. I received quick responses to all correspondence. The last person to work on my case, Joanne, was very friendly and informative.

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