I was in the market for a 2016-2018 Camaro 2SS wit...

I was in the market for a 2016-2018 Camaro 2SS with kalahari interior. I happened to be in the Woodbridge area at the time and saw Lindsay Chevrolet had the exact model for which I had been looking. However, the pricing on the website is a bit convoluted in terms of figuring out which incentives, if any qualified, and the out the door price.

Despite this, I do the financing Chevrolet financing application for which I was instantly approved. I also had approvals from Pentagon Federal Credit Union and USAA. On my drive to Lindsay, I got a call stating that my finance application was approved and to bring my pay stubs, which I already had on me.

The dealership closes at 8pm and it was roughly 7:20 by the time I arrived. The finance person said he would have a gentleman by the name of Angel meet me when I arrived.

I met Angel and we proceeded to a desk where they immediately got another finance application for me to complete. At this point I m confused. I had already been approved and received an alert from USAA that GM Financial had pulled my credit. Why am I being asked to do another application?

Anyway, I do it because the finance manager says he needed a signed paper version and to just transfer, from the printed application he had, to the paper version. At this point I m doubly confused, why couldn t I just sign the application he printed with my information on it. So I go ahead with the application and sign it. Angel asks me for the key to my current vehicle, which I would be trading to get the VIN and mileage. No fewer than 10 minutes go by and my credit has been pulled by 5 different lenders.

I m sitting at the desk alone for over 30 minutes. 30 minutes turns into 45 minutes, not even a peep. They haven t even brought the vehicle that I inquired about around for me to see. We haven t talked about out the door price, USAA member pricing, Costco member pricing or GM Supplier Discount yet.

I see all the representatives huddled in the finance office but no one has come out to me, apologized for the wait, asked if I wanted a bottle of water, thanked me for my patience or updated me on the status.

After about 50 members, I go over, tap Angel on the shoulder and ask him for my key so I can leave. He asks, why the rush? , to not cause a scene I simply said, I need to get back to my wife, not to mention I ve been here for an hour. I haven t seen the car and I don t know where we are on anything. He asks for 5 additional minutes, and I say ok. After 5 minutes the finance manager comes out and says, we need more time. I told him I need to leave.

They set me up with an appointment to come back in on Sunday 11/19, which I did not go to.

I got a voicemail from Angel on Monday 11/20 saying, good news we have you squared away. So I call him back about 15 minutes later and leave him a voicemail asking that he return my call. 2 hours later, I don t get a call back so I call again, once again I get his voicemail. He has yet to return the call.

I won t go back in Lindsay for them to waste my time. They didn t even ask if I had already secured financing to determine if they could beat the terms prior to submitting my information to every no name bank known to man. They didn t tell me how much they appraised my trade. They didn t get me pricing. They didn t even bring the vehicle around for me to see.

I ve already bought the exact same model, trim and color I was looking for, with the additional magnetic ride control suspension for less than the asking price on Lindsay Chevy s website after all their convoluted incentives for which no one qualifies.

I shouldn t have wasted my time. Listen to the reviews, they aren t wrong.