Rob Broekhof

Review of Shimano Benelux B.V.

In the service department I have been helped very ...

In the service department I have been helped very well twice in the past months. In the first place, I asked for advice on replacing a Nexus 7 hub. I have followed that advice and the hub works great!

I also asked for advice about replacing a SRAM 9v shifter. This worked with a Deore derailleur and 9v cassette. Unfortunately, the previous owner of the bike had damaged the handle of the shifter beyond repair to such an extent that I had to replace the entire shifter. After a lot of searching I had found a SRAM 9v shifter, but ... it didn't work! Then I called Shimano, because a 9v shifter for Deore (from 2003) was no longer delivered. Fortunately, I could still find the shifter that was introduced to me after a pleasant conversation and it works fine. Thanks!