Alexa Patrick-Hicks

Review of Angry Italian

Really confused by all these good reviews for this...

Really confused by all these good reviews for this place. I had really high hopes and was completely let down. I ordered a deep dish pizza to go because I was in a hurry to get home after a busy day to finish some paperwork. When I got to the restaurant it took them a few minutes to figure out what order was mine, but they repeated back so I assumed it was right and went on my way. When I got in my car I had to make a phone call and was surprised to have a voicemail from the Angry Italian when I got done. I was about halfway home at this point, but I had a feeling so I went ahead and turned around before I even called back. Sure enough, they had given me the wrong pizza. The lady on the phone wasn't even nice or apologetic. She acted like it was my fault because my phone had gone straight to voicemail when she called and then acted offended when I asked if someone could run it out to me when I got there. She literally said "we're trying to make it right by having you come back for the correct pizza unless you just want to keep whatever you got". WOW. No apology. Nothing. So I'm super irritated at this point but hoping the pizza is worth the hastle. NOPE. Absolutely no flavor and I still haven't found any of the salami I paid for. Also, if I'm spending $30 on a pizza I really expect it to have fresh ingredients (not soggy, canned mushrooms - yuck). The crust wasn't good either. I've had really good Chicago style pizza before and this was not it. Maybe I caught them on a bad day, but I won't be giving them another try.