Cath

Review of Blackpool Fylde & Wyre NHS Fou...

The only reason I gave one star is because I could...

The only reason I gave one star is because I couldn t get on here without giving something if I could take it back I would. My mother is in this hospital getting ANY information is impossible. Don t get me wrong I haven t been a nurse for 40 years without appreciating what busy is. BUT at this time of no visiting you think some thought would be given to some sort of access to information about patients to next of kin. I am truly astounded that mum moved wards today I eventually the new ward answered the phone I was relieved - very short lived the person who answered said she wasn t aware of mum she went away and came back and said she was asleep SUPER so could you tell me if she is eating and drinking eh I ll go and find out she comes back no sorry I don t know I haven t met her. She is sleeping. Could I ring back? Yes when is best REMEMBER this is 20.30 tonight Saturday- tomorrow about 14.00. I am absolutely astounded. Sorry no punctuation I needed to do this.
I have no idea if she is doing ok or if she is poorly and won t make the night. I honestly can t believe this.