Ron Dimattia

Review of BeneCard PBF

TERRIBLE COMPANY!!! My wife is diabetic and pregna...

TERRIBLE COMPANY!!! My wife is diabetic and pregnant and they have caused so much trouble constantly denying medications and requiring paperwork from doctors that takes 5 days to even review. We end up paying out of pocket for much needed medications. We have considered getting a lawyer at this point. I will be taking to the union to see if we can drop them next contract. As another review said, THE GOOD REVIEWS MUST BE FROM EMPLOYEES! If you have any decision making authority in your organization DONT CHOOSE THEM! Never had these problems with any other insurance. I actually recorded calls where I request a supervisor and one is NEVER able to talk and they say you can t hold and they NEVER EVEN CALL YOU BACK!!!