Jonathan Parsons

Review of Embassy Suites Jacksonville

AC didn't work. We reserved a crib and didn't get ...

AC didn't work. We reserved a crib and didn't get the playpen they use as a crib for over an hour after arriving. These are things we reserved before hand. 2 shanty pillows on a king size bed and the company doesn't give military discounts if the hotel is fully booked. Terrible experience.