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Jannicke Holmgreen Lorentzen Review of Novotel NY Times Square Hotel
Overall it was a good stay. The cleanliness was be...
Overall it was a good stay. The cleanliness was below average. The carpet was not clent on arrival nor the bathroom floor and stayed that way throughout our stay. We found the staff in the night less attentive and welcoming than day, but this is quite common. Otherwise everything was good. I think what needs to be improved is cleanliness. When there are several shopping tags on the carpet after the last client and it stays there, there has been no vacumer in the room. We dont mind thats why we didnt say anything, but it would be good to talk to the houskeeper of that room to make sure she does all her routine in the room. This might make us try another hotel next time.Location good, breafkast good, interior, design etc good!
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