Yenny Rahmayati

Review of all seasons Jakarta Thamrin

We left the room in the morning and put the 'make ...

We left the room in the morning and put the 'make up my room' sign on the door. But when we get back in the afternoon the room was still messy. I called the front office and they said they will check with the housekeeping but nothing happen. I called the housekeeping and they said, just tell them when I am ready my room to be cleaned. I said, so what's the use of that sign if I have to ask them every morning? And the hotel management didnt say sorry for this complaint. I deserve for better service for the money that I paid for this hotel. Bad experience in return though.