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Mike Kasworm

3 years ago

I've eaten here often for more than 30 years... ev...

I've eaten here often for more than 30 years... even back to when it had a raised center area in back, and games near the back door. When I think pizza, I think Godfather's first.

In the last few years this place has been updated and upgraded physically, but the service has suffered. The last few times I ordered I ended up waiting for a few extra minutes as I watched the employees run around confused, the last time I ended up with an incorrect pizza... and entire wrong pizza.

Tonight I got there at the time quoted for pickup and was met with confusion. The employee asked for my name, then my phone number, and after pulling up my order and wandering into the back, he came out and told me that it would be put into the oven in 10 minutes... what was I gonna do... I said I'd wait. I then waited for 45 min as I watched customers stack up. I was alone for 10 min, then as many as 8 people were stuck waiting for pizzas, all waiting next to each other in the time of Covid. I saw two orders picked up between arriving and leaving, so I have no idea where all these pizzas they were making were going... I guess delivery?

I finally got my pizzas after I was again asked for my name and phone number, the order was correct, but the chese was already starting to congeal... My guess is that it may have been out of the oven for a while before boxing. We had to put them in the oven at home to try to freshen them up again, but they weren't as good.

The Godfather's restaurant literally across the street from the world headquarters should be better than this. Doesn't bode well for the entire org.

The tiny takeout location out on 153rd and Maple is WAY better, in that they actually make pizzas fast and right.

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