One bad experience changed my opinion about this Y...
One bad experience changed my opinion about this YMCA and made me not want to ever come back there. We specifically enrolled to visit the toddler pool as our three year old loves to be in the water. My husband also took him to the nursery which seemed to be very good, but the swimming pool staff ruined any desire to come back. The day of the incident water felt much colder then usual and looked kind of dirty with something floating in the water. The lifeguard took one of the kiddie toys and scooped it out of the water, dumped it right otside the pool and put toy right back in the toy box. I am far not germophob but it's not a good way to represent yourself. Now to the actual cause of this review: there was a woman with three boys who were way too old for toddler pool, not supervising them and letting them jump, fight and splash me head to toe (well I was in the water up to my knees to be fair) when I was wearing a t-shirt in the pool clearly trying not to get wet. The lifeguard on duty completely ignored that (rules state that children are to be within arms reach from supervisor and woman was away from the pool reading a book). The biggest boy pushed my son and that was ignored by both lifeguard and boy's guardian. When confronted, the woman told me I have to take my 3-year old elsewhere, her children are here to play and the rules don't make any sense. Lifeguard stayed silent. The sad part is, a few days before that we had to leave the pool because my son got upset when the lifeguard didn't let him splash in the water and there was no one but us in there! Apparently the more children you have the more rules you are allowed to break? Well, woman's lack of parenting skills is her own problem, but I have never been in a public pool or waterpark where lifeguard, whos job is to make sure everyone is safe would completely ignore rough play and pretend he doesn't see one child push another (twice smaller). After submitting a comment about this via e-mail I received a generic reply - without even an apology. "Thank you for letting us know the areas where we need to improve" it said. Well, while you "improve" I will go some place where my child and I would not be bullied and I don't have to worry about my son's safety.