Eric R Review of Pointe Hilton Resort/Tapatio C...
Room was inadequate staff was worse.
Room was inadequate staff was worse.
I reserved a king and when I arrived got a queen size. I asked for correction and the lady at the front desk started an argument with me in front of everyone, embarrassing to say the least. I was given a different room but identical to the previous one so was a was a waste of time to move our stuff. So I just lived with it. Then as we were at the pool clean up crew took our Bluetooth speaker which was was never found. Then to finish the stay off comes the morning, as we are still not dressed and clearly have a "do not disturb sign" on the door house keeping decides to just walk right in!!!
So unfortunately our little get away was not a success. I figured for the price and the way it was advertised it would be great place to spend the weekend with my girlfriend but unfortunately was not :/
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