Jo Marie

Review of Club Balai Isabel

1 star for the beautiful view or Taal Lake and 1 s...

1 star for the beautiful view or Taal Lake and 1 star for the huge pool but... there are some problems:
1.) Room Cleanliness and Functionality - The room and the veranda floor is very dirty. Felt sands and dusts on my feet with sticky feeling once we enter the room and inside the bedroom. So we did not remove our slippers while inside the room. One of the toilet bowl is clogged. The light bulb in the comfort room is very dim. No foot rug provided in each comfort room door.
2.) The whole place is full of mosquitoes. You better bring insect repellent lotion/sticker for protection. I had mosquito bites in my arms and legs.
3.) Food is somehow "ok" I suggest to bring or cook your own meal because it might be more delicious than the food they are serving.
4.) Very awful payment system for their services - I asked for a room service for a massage since I don't want to leave the room because its very hot outside. The crew told me that I need to go to their reception area to pay for the room service massage before they could send the massage therapist in my room. I ended up cancelling my request because the point of room massage service is NONSENSE, I still have to leave my room, walk 15 minutes in the middle of the day were the place is very hot to pay for the room massage service.
5.) You can rent the bike to stroll the whole place but for me, it's not advisable especially for the children because there are fast cars coming in and out in the roads. No speed limit signs to warn the fast vehicles.
-Date of visit: June 1 - 2, 2019

-Company Outing