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So I leased a 2016 Chevy Cruze and it was good unt...

So I leased a 2016 Chevy Cruze and it was good until my trunk flooded on August 11th and fried the battery and the entire electric in the car... The last time I seen my car it smelled of mold and the entire inside of the trunk was rusted and wet. The car did not start on August 11th and I thought it was just a dead battery and we looked in the trunk where the battery is and the entire battery was under water and fried. It had rained very hard the night before and so I had it towed to Mauer Chevy hoping they would take care of it because it was CLEARLY a warranty issue because my trunk and windows were up all night during the rain. Chris in service falsely accused me of driving through puddles more than 6 inches of water and told me that they were not responsible for the car and they were not going to replace anything... So I had it towed to a local body shop to get a second opinion on what they thought of how water would have got in the trunk. They were running a hose over the car and found that a plastic piece clicked in to what should really be a third window on the side of the car on BOTH sides of the car did not have a plug to stop water from getting in when it rained. The body shop told us that it was CLEARlY a warranty issue so we brought it back to Mauer chevy and Chris in service had nothing to say when we found the problem. We asked for his supervisor when he kept denying us and he said that he was out that day because he had a "doctors appointment" so I had to come back the next morning at 7:30 because I had work at 8 to talk to Norm his supervisor and I showed him what was wrong with it and he realized that we were right and said that they would fix it no problem. I was concerned about the mold and water damage because once you get water in a car it is pretty much a done deal. Norm promised that when I got the car back they would replace everything and it would be as good as new. I asked for a loaner car because I need to get to class and work. Since I am not 25 yet I couldn't get a loaner car but my mom took the loaner and luckily she has a reliable Honda accord that I can drive till I get my car back. The car today is still at Mauer Chevy and still not fixed. Come Monday September 26th 2016 will be the SEVENTH WEEK of me not having my car but yet I am still paying for the car that is sitting in Mauer Chevy. I have yet to get a call to update me on my car I have had to call them several times and all they can tell me is that the parts are on back order... I find that funny because why would the parts be on back order for 7 weeks if it wasn't a bigger issue than just one car. I will never buy a chevy ever again and I suggest everyone does the same. I wish I could give this dealership and Chevy a 0 out of 0 stars. You would think that a big company like Chevy would stand by their cars and care about their customers. A General Motors customer service person called my mom about making up for this issue the best they offered was on-star and satellite radio for 12 months. . . she told him that I have yet to get the car back and told this whole story listed above to him and he said that he will call the dealership and give us a call back. We are still awaiting for his call. I am not a happy customer and not excited to get this car back if that ever even happens.

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