Eri Zeitz

Review of Apple Center Uhlmann

I had a problem with my aging laptop: certain keys...

I had a problem with my aging laptop: certain keys would quit working intermittently. I had an appointment yesterday and Franco took care of me. He explained what the diagnostic tests would reveal and what my options would be. Franco was professional, polite and knowledgeable and he made sure that I understood everything. I liked that--a continuous check-in on understanding. That's what makes outstanding customer service! Thank you!