Don't stay here! They charge you to enter the pool...

Don't stay here! They charge you to enter the pool party with limited seating in front of the pool and stage. I checked in and was given the wrong room key and wait 1 hour before security came to let me in my room. After going back to the front desk again I was given the wrong key again. Finally after my third attempt they got it right. Then after a long day at the pool, I came back to my room one to find that they only left me with two wash clothes. Two wash clothes for 3 guests in a room! So I call down to get more, after multiple attempts. I walk to the front desk still unable to get one wash cloth. I don't mind paying resort fees but the service here is far from 4 star. The staff seem just as lost as the guest. No one gives you a list of events for the week or weekend.. clueless staff. Stay somewhere else trust me. Also the front desk manager hung up on me multiple time and was very short with me. The entire staff need customer service training.