Fawziah Abbasid

Review of Ray Catena Land Rover and Jagu...

The service at Ray Catena Jaguar is a joke. Tried...

The service at Ray Catena Jaguar is a joke. Tried to set up a service appointment but was rudely told right off the bat that their policy is that they don't provide loaner vehicles to any customer who didn't purchase a vehicle for them (for any type of service). Apparently it doesn't matter if you purchased a new Jaguar, you'll have to wait there hours until any type of service is completed because they seem to just want your money. Starting to question my new transition from BMW as I never experienced this type of problem with ANY BMW dealership whether I bought the vehicle from them or not!