Gregory Deleon

Review of Structured Properties

I live at the B Street Apartments in Hayward and d...

I live at the B Street Apartments in Hayward and dealing with these property managers was relatively painless throughout the move-in process. The people themselves are very helpful and always available if needed.

However, the apartment complex was renovated from a very old building so the process of getting all the amenities and construction completed has taken longer than over half of my current 1 year lease.

After moving in around May 2019, a number of basic features weren't ready for any residents even though it seemed the building had already been fully leased out. This included the following:

- Entire building wasn't internet ready until the end of August 2019
- UPS and FedEx deliveries weren't able to access the building until the video doorbell was installed the following month
- Entire building was unable to receive basic USPS mail and had to pick up mail from post offices directly for a couple months
- Construction on the roof is literally still ongoing daily in February 2020 and it's impossible to mask the sound from my unit

It's difficult to place blame on the property managers if these issues were out of their control, but as a resident these are pretty basic requirements of an apartment complex. Outside of the ongoing construction, the units themselves are nicely remodeled and I expect my experience to improve as these issues are finally solved.