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I had the worst experience with this company. I si...

I had the worst experience with this company. I signed with them at the start of a brain injury claim. I ended up being my own treatment coordinator, getting myself referrals and then lined up for treatment through GF Strong. They didn't send me to a single assessment from the beginning (which apparently is a big no- no when you have a brain injury- you need a base line established right after the accident as much as possible).... and the bare minimum would have been to get my taxi account reinstated through ICBC (which they failed to do), where I was eventually fired. The entire time, I thought I had a lawyer working my case, and only found out at the end that I had a 'case worker' assigned to me, with no law credentials. I had several long emails expressing my concerns that they were not doing anything for me, and I would still leave frustrated. They would bring in an entire team, but I think I maybe saw Tony the only time was when I signed my intake, if after I can't remember, if that says anything. My case worker after three years at one point said to me, when I asked if I should be getting any assessments done : " how should I know, I'm not an expert in brain injuries". I ended up being the person to call THEM and ask that they book a court date. They ended up filing my claim with the WRONG information for some of my symptoms, and only scheduled me for a 2 week trial... which I found out later when I switched over to Murphy Battista. Right from the start at MB, I was treated like a real client, who was valued and important. They all took the time to explain everything to me, to start setting me up for assessments right away, and that's when I found out... my NEW lawyer noticed that some of my symptoms and my initial claim submitted to court were completely irrelevant to my case. When I ended up going to court mediation, because they'd only asked for 2 weeks instead of 4, the defense had the opportunity to ask for an extension for another 1.5 YEARS since my case was so complex (which was apparently obvious if they'd taken the time to review all my therapists and doctors' evaluations). My team at Slater Vecchio left me without bartering chips. I had to settle without that option of seeing them in court in August, which was a huge disadvantage. I only wish right from the start I had gone to Murphy Battista. I made the mistake of being one of hundreds of clients under Tony- who has many 'case workers' who oversee his cases, and you are just a number there, or it feels that way. When my new lawyer applied to see my files/transfer my case over, I was told to expect a personal call from Tony to try to keep me- instead, they sent over a bill immediately. The only reason I got any sort of real settlement is because of the hard work and dedication from my brain injury specialist, Brian Brooke, at Murphy Battista- who only takes on real cases and takes on less of them so that he can provide amazing service and real results. He had a very short time frame to clean up the mess that Slater Vecchio left for him over 3 years.

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