D

Dree Atwood

3 years ago

We stood out in the cold for an hour after arrivin...

We stood out in the cold for an hour after arriving at Versailles. Were told to hurry bc we were running late. No access to bathrooms from 830-11:30. Our entry time was 9:45 and we stood outside until 10:45. Besides that, I was yelled at by the lady checking me in. She was upset I had not used the particular line. I only approached the window when prompted by another employee. When contacted about a partial refund, your company lied to Expedia and said there was never a problem. The worst part is saying I lied about the experience. Even our guide was upset we waited that long. Definitely not worth the price.We paid $200 to spend 2 hours on a bus and an hour standing in the cold. Our visit was rushed and tour guide felt rushed during our guided tour. Overall a horrible experience made worse by stating nothing like that happened.

Versailles was amazing and wish we had more time to wander and get pictures. It was very crowded that day which made everything 10x worse. Picture took during our hour of standing outside crowded into a small area with no seats and people pushing and shoving.

Comments:

No comments