We celebrated my best friends 21st birthday here w...

We celebrated my best friends 21st birthday here with a small group (4 people total, me included) as a safe, covid friendly alternative to typical barhopping. We decorated the room (room w/ a gorgeous city view!) and everything was perfect! We had such a good time. When one of our friends got sick in the early morning hours, Eunice at the front desk was absolutely more than helpful. She was so nice and didn't pass any judgement, and got me together everything that I needed to handle the situation to not wake the birthday girl. When I went down there with the current situation at hand, I did not expect to be met with such care and kindness. This is what hospitality is! I will most definitely recommend them for how helpful they are, even in the most unsavory of situations. Thank you Hyatt at the Arcade!! Despite the hiccup, the evening was so special regardless!