Katie Cameron

Review of Anaheim Hilton & Towers Hotel

Went to visit my friend who was staying for a conv...

Went to visit my friend who was staying for a convention. She had just moved rooms and had to have her stuff heat treated for Bedbugs. They did respond immediately to her and had inspections done in her new room as well with her present. Thankfully there didn t seem to be a problem in the new room. I think they offered her some kind of room credit-but it didn t benefit her much because her work was paying for the room. When I arrived to visit my friend, the valet took sooooooo long! I sat in my car for 10 mins (no lie at all) while 2 valets stood next to each other laughing about something. The lobby was incredibly crowded and very loud,the pool is a bit run down and looks a little grimy, the pool towels are ratty and snagged. The new room my friend was moved to was very dated. The wallpaper was mismatched, the carpet kind of smelled like something died. They DID offer my friend a room with a view of the Disney fireworks since it was her birthday. Also, room service delivered fairly quickly.