Jacob Norman

Review of Rockwall County Library

I called the library to ensure printing was availa...

I called the library to ensure printing was available through use of the computers, the staff informed me yes and they closed at 8 p.m. at this time I headed over from Forney the neighboring city, less than 10 minutes away. I arrived and greeted the receptionist and she was friendly. I asked her "If I was able to use the computer only to print out my resume for job applications" due to my only other resources having no toner.

Then when I arrived in person, She asked with a smile still if I lived in Rockwall, I notified her I was from Forney 10 minutes away. Still with a smile she said "Well since youre outside of the city it will be 20 dollars."... I reitterated "20 dollars?" and she stated with a smile still "20 Dollars, Im sorry."

This is the most rediculous abuse of a public building I have encountered I am a 10 year veteran, homeless and with only 5 dollars to my name and my account in the negative... I used my gas to make it to this location to attempt to find and apply a job... but somehow because I dont have 20 dollars to access my email and then print. I am denied outright. Ive never been humiliated for being so poor at an outdated place like a library. Rockwall hit a new low.