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Kathryn Whyte

3 years ago

Ordered a tiramisu cake for my husband's birthday,...

Ordered a tiramisu cake for my husband's birthday, he picked it up while in the area and the woman indicates the type of cake as she handed it to him. He did not check the box as to leave it as a surprise, it ends up being an incredibly tart lemon cake. Fully disappointed to have spent 42$ on cake that none of us wanted nor liked, and to top it off the bakery did not bother to reply back about their error. I don't doubt their products are delicious, but their quality control and customer service is lacking.

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