G

Google Guide

3 years ago

This is a large full service dealership in South V...

This is a large full service dealership in South Vancouver. Easily accessible by public transit or driving. There is no courtesy shuttle for customers to get back to where you need, or to the Skytrain Station after dropping off your vehicle.

Auto Sales Service: The salesperson that I had was friendly and did a great job to follow up with my search for a used vehicle. Unfortunately their prices are higher than market value and no deal could be made. Salespeople will ignore your personal budget and try to entice you to purchase a higher priced vehicle with low monthly payments or lease rates (this is a typical sales tactic to gain more sales/commissions).

Auto Service: I have brought 2 of my vehicles here for service a number of times, only when needed as the labour rates are significantly higher than that of locally owned independent mechanic shops. I was not pleased with the assumptions (before technician checking) that the service manager made (and he didn't listen to where I had told him a sound was coming from). Even after it was checked out he kept on insisting his assumptions were true without backing them up with facts. In addition it is always unacceptable when staff are using profanities in their regular speech.

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