So that's more than disappointing if you book on b...

So that's more than disappointing if you book on booking.com after 6 p.m. you get a room at the closed door saying that today nothing will be ...

Update: So it doesn't get any better. I was in front of your hotel that evening and unfortunately I was not offered to have someone check me in from the restaurant, if that had happened it would have been perfect I would have liked to have waited another 1-2 hours. However, the information about the check in was missing in your information, but ok I think your answer is enough for me.