James Smith

Review of Biscayne Bay Marriott Hotel

I am an Event, and Travel Manager for the Federal ...

I am an Event, and Travel Manager for the Federal Government and this particular trip consisted of the planning and coordination of a trip for 70 international and U.S. military personnel. This hotel was able to accommodate such a large group.
Conveniently located on the harbor, this hotel offered great views and easy access to shops, restaurants, and a short drive to South Beach and the Wynwood Art District. The check-in was a breeze thanks to the excellent customer service representatives as our Sales Manager, Albert Baez. Albert was readily available before, during, and after check-out.

Highlights:
Spacious rooms with great views of the water/cruise ships
Walking distance to grocery store and eateries.
Pool/Hot tubs on the 5th floor and tons of meeting spaces
Several restaurants and bars on the premises.

Cons:
The hotel did not offer a simple option for free wifi - Forces each traveler to become a BonVoy member to access "complimentary" internet.

Overall I had a great stay at this hotel! 5 stars!