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About 2 months ago I went in for a oil change on m...

About 2 months ago I went in for a oil change on my 2015 Rav-4. This went standard and I was impressed with the service. While they were doing the service I had asked them to look at one of the automatic rear hatch lift pistons because it wasn t lifting as high as when I bought it. When I picked up the vehicle they told me that the piston would have to be replaced and it would cost approximately $1300. I declined the repair because wanted to look into it further before I committed the money. Then, about 1 week after I was looking at the rear hatch to see how easy the repair would be to do myself and noticed instructions on how to adjust the height the hatch would rise when it opened and fixed the issue myself. Yes, I realize I should have looked over my vehicle instruction manual but the main concern was they told me the part needed to be replaced when it was PERFICTLY FINE. I have been going to stampede Toyota for about 10 year and have bought vehicles there. Unfortunately, after my trust has been broken I will no longer be doing any business through them and will take my life long Toyota owning business elsewhere

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