No one at this organisation has English as a first...

No one at this organisation has English as a first language and it shows. No one takes responsibility for the account. You call back as asked in the voicemal message and the person you speak has no idea why you have been asked to call back. So you start the whole saga from the beginning. I called back on the number provided and got a completely different service provider- so that took another 20 mins of my life!
It's only getting 2 stars because the rating is rigged and I can't give them less!