cathleen vigil

Review of KFC Corporation (U.S.)

well i went to the kfc by my house and had a coupo...

well i went to the kfc by my house and had a coupon for the "feast it" and as i was waiting to order and as i pulled up to the window they told me that dont know anything about this coupon so as she told me to hold on the manager that was working said they can not honor the coupon that i had because they are individually owned and they cant take the coupon off. Talking to the consumer that has been in the retail customer service industry for over 18 yrs they had the worst customer service ever and not only that when i got home i realized that they didn't give me my coleslaw(that i had paid for) so then i had to get back in my car and drive back over there to get it and the same lady who helped me in the drive through did not offer an apology for my inconvenience.