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I, like others have stated, am disappointed in the...

I, like others have stated, am disappointed in the Customer service right now. My personal complaint is in regards to unending wait times to speak with someone in the finance department. Hopefully Enagic can get that aspect of the business ironed out. Yet, this ionizer is the Real Deal(I think)! To my knowledge, Enagics Kangen Water ionizer is the Original ionizer and still the Best. It has been used as a Medical device in Hospitals in Japan and I assume still is? Compared this water with another product that claimed 9.5PH with tester bottle and Kangen water was a Royal Purple while the other water was a light purple. Kangen water is still the Champion when it comes to the water business and ionizers. Maybe the company will wave the rest of the money i owe for this good review? Actually, I'm only saying this because i Believe it is true.

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