Jeff Meyers

Review of Midiway

The airport itself is not the problem; especially ...

The airport itself is not the problem; especially considering they're expanding the security area so the lines will hopefully be shorter and flow much quicker than before. Efficiency has always been what Midway is known for. However, the food options and quality of staff here have both taken a HUGE downward dive recently. Workers here have historically been great, friendly, and caring to customers. Not the case anymore. Food here has always been average on the whole, but they used to have the iconic Potbelly location, which was always busy and was hands down the best restaurant at this airport (in my eyes one of the best fast food options at ANY airport). I'd always stop there pre-flight and grab a sandwich. Now, that location is gone, as are other classics like the McD's and are replaced by awful new restaurants, which are frequently empty. I understand wanting to update the place, but that doesn't mean you need to take away passenger favorites. Overall, this place is really only good for getting in and getting out of. It used to be a decent place to grab a bite and relax before your flight, but not anymore. Also please, work on hiring friendlier and competent staff.