Review of Renaissance Kuala Lumpur Hotel

3 years ago

Very disappointed.

Very disappointed.
They are 5-star hotel but u never feel like u r in 5-star hotel, u get treatment like 2-star hotel.
Housekeeping is pathetic. Even though you request for certain cleanliness,they never keep up the promise.
I stayed for 2 weeks and landline phone didn't work at all and tired of complaining multiple times.

Breakfast options are good.prime area. Walkable distance to twin towers.
They have very big swimming pool.

I gave my feedback Even though they didn't ask but looks like they are not interested to take any feedback :)