Leonardo Sanchez

Review of Quality 1st Basement Systems

What i can i say , This company been a night mare ...

What i can i say , This company been a night mare , i signed a contract in October of 2018, The Salesperson Paul Denicola gave me a date to start in February 2019 , Their Project Manager at The time Dan Gorrell came and visit in December 10th 2018 to go over the Project , Telling me They would Start in March Its still to date that they Haven t Started , Their Lack of communication with customers are Horrible I have to call so many time to get updates on the project , Then They tried to apply for Permits and their HIC License was expired by the time i had to wait another couple of weeks and one thing after another , Almost 9 months since i signed the contract and nothing and Today i spoke with their other Project Manager cause their last Project Manager Dan gorrell Quit or got let go not sure , So i talk to Mason today and decided to cancel everything , Cause Im paying for a Loan that i dont even have a Basement Finished yet ...Quality not sure were the name come from but Honestly this is my worst experience with all the Contractors I've dealt with .... It seems they don't care if they do the work or not cause i didn't even received an apology or anything or a call back explaining anything ....