I love this practice and the doctors but the reaso...

I love this practice and the doctors but the reason I didn't give more stars is because of their follow up. They always tell me they're going to call me and they never do. I am always the one that has to call them the next day because they never do and I hate that! Especially with information that I am anxiously waiting on. I know they're probably busy but come on, it's all the time.