Waren busy with other customer(s) and didn't have ...

Waren busy with other customer(s) and didn't have time for us. Receptionist recruited Dennis but when he found out we started with Warren Dennis hoped we would understand and abandoned us - must be a commission thing otherwise why not help fellow salesperson? Anyway stumbled on Trax we did like but took over 50 minutes for them to get paperwork Ready for us to drive it away. Raised a stink and desk guys were in shock that I was willing to complain to the GM Bill Mauer. Bill apologized and said his guy wont be in till noon, its 11:45. Really guys? We started this project at 9:30 and only test drove three cars and I had to hunt someone down each time for keys and they would only pry Warren away from another customer? Drop the keys and run Warren - we'll sell ourselves our own vehicle. We like the Trax so far though :)