Giovanna Sciancalepore

Review of Steigenberger Aqua Magic Resor...

The steigenberger aqua magic is a huge resort, app...

The steigenberger aqua magic is a huge resort, approximately 700 rooms. During our stay the resort was fully booked. The staff is incapable to handle so many people .
As consequences of this there were queue at the main restaurant, dirty plates almost everywhere we had to wait to get a table.
On top of this, there was a very bad habit, some guests used to wake up early in the morning and occupied a place with towels or even worse to tip staff at the beach and at the pool to get a bed and an umbrella "reserved"
We have complained about this a couple of time but the problem was unsolved.
Thus was IMPOSSIBLE to find a sun bed and an umbrella after eight o'clock in the morning not at the pools not at the beach. Never again in this resort. If you want to relax this is for sure not the right resort for you. Unrecommended !