Bought an expensive GE washer. Waiting and waitin...

Bought an expensive GE washer. Waiting and waiting and waiting for parts. Can't tell me when the part will be ready for install. It has been 5 weeks since my last service call. No part, no anticipated date of delivery. No information at all. Next service call will be the 4th call. On top ofoeverything esle, my unit had no service manual, and GE has refused to support the Olum's technician in the field. My frustration is overwhelming. I will never purchase anything GE ever again.