Don t get me wrong the lobby is beautiful, however...

Don t get me wrong the lobby is beautiful, however I was very disappointed right off the bat when I found out I just paid so much already for only one night and they make you pay for parking as well. I did not get the impression online when booking that everything is going to be extra, including $25 per person for breakfast. With the amount I payed for one night, breakfast and parking especially could have easily been included. Not the most welcoming or friendly staff by any means. You can easily hear people walking down the hallway, etc. Very mediocre room conditions compared to the photos online. It was a miracle they could even make the pool look so big in the photo when reality it was VERY small and extremely dissatisfying. When there s multiple kids that is the last place you want to go. The cherry on top of all of this is I left something at the hotel and called about it multiple times and still haven t gotten a straight answer. You have to submit something on a website instead of them telling you yes or no they have it. And even then it s been over a week and I ve heard nothing again. It s beyond frustrating when my sister who stayed at a hotel in Boston with 28 floors could straight up tell her over the phone and for this place with 4 levels to make you go online, fill something out, and two weeks after your stay you have no idea the status of it at all. Would not recommend this hotel. You could easily get a better stay for a better price and free parking somewhere else